Policies For Buyers
POLICIES FOR BUYER
When you bid on or buy an item, you're agreeing to the rules we've put in place for our community. You can find out more details on these rules in the articles below.
What kind of items are listed on our Marketplace ?
Industrial products manufactured as per the Datasheets or Drawings or photo or brochure . Most of the products are Non Shelf Items with a Manufacturing lead time .
General Returns Policy
1. Products are returnable if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page in return
2. Return will be processed only if:
o it is determined that the product was not damaged while in your possession;
o the product is not different from what was shipped to you;
o the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.
3. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
4. Products marked as "non-returnable" on the product detail page cannot be returned.
5. Products may be eligible for replacement only if the same seller has the exact same item in stock.
6. If the replacement request is placed and the seller does not have the exact same product in stock, we will provide a refund.
The buyer should go through the user manual before Installation & Commissioning and the model code of the said product .
The Website is not responsible for any damage in further use of the product on a Machine .
The items are shipped either
a) Tested at Manufacturer end for Valves & Pumps .
b) Quality check in times of Flanges/ Gauges ,fittings etc .